Skin Journeys

Our Skin Journey Programs are your fast-track to glowing, healthy skin - with all the expert support you need along the way.

Ideal for anyone ready to ditch the guesswork and finally see real results, these programs include personalised care, regular treatments, and exclusive perks that make achieving your skin goals feel simple, transformative, and more affordable than ever. Whether you're targeting acne, pigmentation, aging, or simply want to glow year-round, The Beauty Extracts Skin Journey Programs ensures your skin gets the consistent, expert attention it deserves.

Skin Journey Perks

  • Weekly discounted payments - making your skin journey manageable and stress-free

  • Priority booking - secure your preferred times with ease

  • Flexible treatment upgrades - if your skin needs change or you’re simply in the mood to try something new, you can upgrade to specialised treatments on the day at a discounted additional cost.

  • Personalised skin consultation - map out your unique journey with expert guidance

  • Ongoing skin assessments - track your progress and adjust your plan as needed

Treatment Discounts

  • 3-month membership: 10% off all treatments

  • 6-month membership: 15% off all treatments

  • 12-month membership: 20% off all treatments
     ✔️ Prices stay locked in - no price increases during your membership

Product Discounts

  • 3-month membership: 10% off all retail products

  • 6-month membership: 15% off all retail products

  • 12-month membership: 20% off all retail products


🌿 Getting Started with Your Skin Journey

Because your skin is unique, setting up your Skin Journey is a personalised experience — and we’re here to make it simple, supportive, and stress-free.

Step 1: Let’s Chat

To begin, call us, visit the salon, or send us an email.
One of our therapists will work with you to create a plan that suits your skin goals, schedule, and budget — so you can get the results you want, without the guesswork.

Step 2: Plan Your Journey

Choose your 3, 6, or 12 treatment package, and we’ll book them in around your availability.
If your skin needs change, you can upgrade to another skin treatment on the day at a discounted additional cost.

Step 3: Set Up Your Membership

We’ll send you a text with a link to set up your Aglow account. Just enter your personal details and create a password.

Next, you’ll receive a second text with a verification code to confirm your account and Skin Journey details.

Choose your preferred payment method (credit card or direct deposit), enter your details, and accept the membership.

Step 4: Track Your Journey

You can track your upcoming payments anytime through your Aglow account and you’ll receive email confirmations when payments are made.

Step 5: Ongoing Support & Flexibility

Your treatments will be booked directly with your therapist, based on your skin’s changing needs throughout your journey.

Need to move an appointment? You’ll have flexibility to reschedule online, or we can help you do it directly.

 

Need help or have questions? Just reach out — we’re here to support you every step of the way.


Terms and Conditions

Skin Journey Cancellation Policy

When you join a Skin Journey Program, you're committing to a minimum term of 3, 6, or 12 months, depending on the option you choose.

If you decide to cancel before the end of your agreed term, a cancellation fee of 30% of the remaining balance will apply.

We kindly ask that you provide at least 2 weeks’ notice if you wish to cancel your skin program.


No-Show & Late Cancellation Policy

As a Skin Journey member, you receive priority booking to help ensure your treatment fits into your week.

To respect our team’s time and other clients, we require at least 24 hours’ notice to cancel or reschedule your appointment.

  • Cancellations or rescheduling with less than 24 hours’ notice will incur a $50 late cancellation fee.

  • Cancellations within 4 hours of your appointment, or no-shows, will result in the treatment being forfeited, and your weekly membership payments will still apply.

We appreciate your understanding and cooperation in helping us provide the best service possible.


Failed Payment Policy

It is your responsibility to ensure your payment details are up to date and funds are available. In the event of a failed payment:

A $9.90 failed payment administration fee will be applied.

If you anticipate issues with a payment, please contact us in advance so we can assist in arranging an alternative.


Product Discounts
Product discounts apply only during the active membership period and cannot be transferred or extended.

Membership Is Non-Transferable
Memberships are for individual use only and cannot be shared or transferred.

Pausing Memberships
We are unable to pause your membership, but please reach out if you are needing assistance as we can cancel it from our end. 

No Refunds

All Skin Journey memberships are non-refundable once confirmed. Please choose your plan carefully. 


Payment Schedule

First payment: 1 day after accepting membership

Payment amount: includes weekly payment amount + small service fee 

Establishment fee: $9.90 (once-off)

Frequency: Weekly

Minimum term: 13 weeks (3 month) 26 weeks (6 months) 52 weeks (12 months)

Payment method: Credit/ Debit Card or Direct Deposit from bank account

Contract end date: Automatically concludes at the end of the 13, 26 or 52 week term